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Conditions of Use

By the use of this website you may complete a purchase contract for individual products.

Your contractual partner is the Klingklang Konsum Produkt GmbH, Maria-Beatrix-Str. 33A, 47906 Kempen, registered in the register of companies of the county court of Düsseldorf under business number HRB 35675. Managing director is Mr. Ralf Hütter.

Our VAT ID number is DE 192305798.

A quick electronic contact and a direct communication with us can be done through our contact Mr. Günter Spachtholz, Postfach 10 04 62, D-47881 Kempen, Fax +49 2152 148 96 49, e-mail: gs@kraftwerk.de

The essential features of our products are shown on a subsequent page by choosing a product from a product overview page. Using the button "add to cart" on a product page the particular article will be put intoyou're your shopping cart. The purchase contract only comes into effect if you open the shopping cart, enter a delivery address, choose a payment method, accept our gereral terms of business and finally click the button "submit order".

The price of each product is displayed on the individual product pages and in the shopping cart.
Additional costs which are stated in the respective entering windows will arise for the dispatch against collect or by air freight. No further delivery/dispatch charges arise.

There is a right of withdrawal and/ or return according to the following conditions.

The contract is based on our general terms of business which are represented in the following as well.

The data of your order will be stored by us, the ordering data stored on our system are not available for other customers.

As a summary of your order you will be shown your ordered articles (your shopping cart), your delivery address and the chosen payment method. Please check the accuracy of these details before clicking the button "submit order". You may change these details by clicking the back-button (showing a left pointing arrow) in order to return to the appropriate page of the order transaction.


General Terms of Business of KLINGKLANG Konsum Produkt GmbH

These terms of business underlie all quotations, deliveries and services of KLINGKLANG Konsum Produkt GmbH - in the following called KKKP - as well as the belonging to conclusions of any agreement. Diverging or adding conditions of the buyer are not binding for KKKP and do not bind KKKP even if they do not contradict them explicitly. Only in case that KKKP do expressly confirm diverging agreements in writing, these are valid, however, without any effect on future deals.

If the dispatch is carried out or arranged for by KKKP, the transport insurance is taken by KKKP according to the scale which is usual at KKKP. The ordered goods are dispatched immediately after the sales prices has been credited.

The consignee has to examine the goods for damages and completeness immediately after receipt and has to complain about them right away if need be. In case of any complaint the consignee has to carry out all necessary measures in time and correct form. Any faults have to be announced within three days after they have been made out. In case of missing the announcement period no guarantee claims can be asserted.

In case of serious doubts about the customer's ability to pay or on default of payment, KKKP is not obliged to dispatch the goods ordered

According to § 26 of the BundesdatenschutzG (Federal Data Protection Act) it is pointed out to the buyer that the data which are generated in connection with his business connections with KKKP are stored for the purpose of the completion of the deal. Contract is deemed to be fulfilled when stock leaves the distribution centre. The place where the payment has to be fulfilled is Düsseldorf/Germany. For all contract relations the German law is in force; court of jurisdiction is Düsseldorf/Germany.The ineffectiveness of some regulations of these terms of business does not affect the validity of the other regulations. An effective regulation coming close to the economic content of an ineffective one takes the place of this ineffective regulation.

In case of problems relating to your order please contact gs@kraftwerk.de


Informations concerning returning puchased articles

Right of returning purchased articles

You may return purchased articles without giving any reasons within 2 weeks. The period starts with the receipt of the purchased article and of this informtions. In case of articles which may not be sent as a parcel (eg. bulky goods) you may also declare the return with your request for pick up in written form (by letter, fax or e-mail). In order to keep the deadline the punctual dispatch of the goods or of the request for taking back is sufficient. In any case the return will be carried out at our expense and risk. The return shipment or the request for taking back has to be addressed to: Klingklang Konsum Produkt GmbH, c/o Günter Spachtholz, Postfach 10 04 62, D-47881 Kempen, Fax: +49-2152-1489649, gs@kraftwerk.de.

Consequences of returning purchased articles

In case of an effective return the payments/service received on both sides have to be given back and possibly reaped uses (eg. Advantages of use) have to be handed over. If the merchandise has been impaired a compensation of the value may be demanded. This is not in force if the impairment of the merchandise can be put down to its inspection exclusively - which would have been possible for you in a shop for instance-. By the way you can avoid the duty of compensating the value by not putting the goods into use as an owner and by refraining from anything which reduces their value.

Informations concerning cancellations

Right of cancellation

You may cancel your purchase contract without giving any reasons within 2 weeks from the time of purchase in written form (eg. letter, fax, e-mail) or by returning the purchased articles. The period starts with the receipt of this informations. In order to keep the deadline of the cancellation the punctual dispatch of the cancellation or the purchased articles is sufficient. The cancellation has to be addressed to: Klingklang Konsum Produkt GmbH, c/o Günter Spachtholz, Postfach 10 04 62, D-47881 Kempen, Fax: +49-2152-1489649, gs@kraftwerk.de.

Consequences of cancellations

In case of an effective cancellation the payments/services received on both sides have to returned and possibly reaped uses (eg. interest) have to be handed over. If you are completely or partly not able to give back the received goods or if you are able to give them back in an impaired condition only you possibly have to make a compensation of the value in this respect. In case of letting you have any goods this is not in force if the impairment of the goods can be put down to their inspection exclusively - which would have been possible for you in a shop for instance. By the way you can avoid the duty of compensating the value by not putting the goods into use as an owner and by refraining from anything which reduces their value. Goods which are not able to be send in a parcel will be collected from you.

Klingklang Konsum Produkt GmbH
Maria-Beatrix-Str. 33A
D-47906 Kempen

Geschäftsführer: Ralf Hütter

Ust ID-Nr. DE192305798

HRB 35675 (Registergericht: Düsseldorf)

Ansprechpartner:
Günter Spachtholz
Postfach 10 04 62
D-47881 Kempen
Fax: +49 / 2152 / 1489649
E-Mail: gs@kraftwerk.de

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